You will lose it since you are past final payment date. You can upgrade anytime by paying the difference between what you have paid and the current price of the upgraded stateroom. Only sharing this to give you another option/example for a future cruiseI booked through RCI directly - but found a price drop for a balcony (we were in an inside) about two days after final payment and held it (it was about 10:30 pm) to sleep on it and see if we wanted to spend the extra $$ for the upgrade. I do have a RoyalUp bid too! Thanks everyone! Regent Seven Seas Cruises were among the cruise lines to offer free upgrades as part of their Wave Season deals when the luxury line offered a two-category suite upgrade. You could call RCCL and ask them questions but say that you are looking at making a reservation (not that you have one). that`s strange they would close at 3pm et, i think it was 10pm et or midnight et when rci call center had closed i think your ta is giving you a line of bs. It is strongly recommended that you book the category of room you wish to enjoy during your cruise vacation. Your previous content has been restored. My preferred way to upgrade a stateroom is to call a travel agent and have them price out the room upgrade choices and then make the switch. I contacted him Saturday and he confirmed this time he could get that rate and would send an updated invoice/confirmation. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. You can post now and register later. No need to wait for a TA to be open or wait for a TA to contact RCL on your behalf. Inside guarantee that I had already booked last month when I had to replace my Vision TA September 2020 cruise. Another point, after final payment, if the suite is less than what you have booked (two cabins to one suite) you get NO refund, not even extra OBC. Do we have the option to upgrade to a grand suite and connecting balcony? Any deals on atm with black Friday for compatible mobiles? Not sure about the military as you have to provide proof. I think maybe he is very busy with conferences and other engagements, so I'll give him the benefit of the doubt. Paste as plain text instead, If it's not then I will stop trying to look at upgrade opportunities. Some extra perks would be nice but oh well. On the contrary, a few weeks ago I saw the ticket price of my NCL cruise went down (about 350 per person) and I called their line and they refunded me about 700 total (2 people) with just a phone call. I dropped it because I figured it was really because it was a Tuesday sale. CC Help Jenn Like what you see? Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. I asked her many there was left for this sailing and it's 30+.. She told me to keep ringing up even until the week before we go as they will go cheaper. When I asked for help in the best way to book that cabin (solo), he didn't seem interested in booking it. I have honestly never tried for an upgrade before but I read a lot of threads on here and I've never seen that rule. And now I don't have to worry that I would always want a balcony (I have never had one in my 13 previous cruises!). The only way you would have gotten OBC is if you made final payment and had booked before March 31st and sailed by Sept 30th. Correct on both questions. Why he/she didn't want to book it for you is beyond me. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Florida. Cruisers' Choice Awards! Don't have a clue about their checks and balances when that happens (apparently they are not so good I think someone else just reported getting a refund after final payment date) Anyway good for you, You will be able to leave a comment after signing in, By Keep watching the price, if it does not change and it is no longer listed in the next flyer (due Thursday afternoon), then you still may be able to get it. By :D. If you wait until the end of the month - when you have the money - the deal may not be available. Is this true? With one exception (more on that in a minute), cruise lines won't honor lower prices after final payment, and if you try to cancel and rebook, you'll almost certainly find that the cancellation penalty is greater than the savings. Someone at Royal must have mistakenly hit the refund button. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. I know I've been able to do this in the past, but I just tried to upgrade an upcoming sailing to a balcony and the phone rep says that after final payment no room category changes are allowed. Try and enjoy the cruise anyway. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Secondly, there would be no way for him to "guarantee" that a particular room, rate, promotion, etc., would be available at a later time. The first time it was on Tuesday. Royal Caribbean has introduced a new way to upgrade rooms with its Royal Up program. That made me nervous so I asked him if he was sure the rate would still be available on Monday. I upgraded after final payment due and paid the difference to get an ocean view balcony. I was checking my credit card statements today and I indeed got a refund of $231 to my credit card from Royal Caribbean as was stated to me on the phone. We do not have any OBC but did receive the 50% off second guest in each room. Then just days before the Liberty of the Seas set sail, the cruise line accepted their $4,200 RoyalUp bid. As for the dining - since you booked one of the cruises yourself, use that one as your main reservation. But, I had thought the same when he called me to tell me they were closed (it was 3PM ET at the time). His TA is t. The second time was not a "new booking only sale" and was for a guarantee. I didn't get too worried yet as I thought maybe as a TA he had "reserved" somehow the rate over the weekend and just needed to make it final today. Apparently as long as you are upgrading to a higher category room after final payment then you are able to get a price drop. The cruise market appears to be different from pre-covid. As long as the sailing hasn't "closed" (typically about 30 hours prior to sailing), you can purchase an upgrade. Started August 27, 2021, By They see the same prices, so if you saw a particular price from RCCL then the TA saw it too. I'm really stunned but I think their specialty might be in large group cruises so maybe dealing with an individual is not their cup of tea. Starting to get really excited now. 2023 Cruisers' Choice Awards! If your bid was accepted for one of the staterooms that you had bid on or all of the staterooms that you had places a bid on was denied,WRoyal Caribbean will email 2 days before your cruise to let you know if your bid was accepted or declined. Obviously, I will be happy in the rooms we originally booked. Nothing much after final payment date has passed. Started in 2010, Royal Caribbean Blog offers daily coverage of news and information related to the Royal Caribbean cruise line along with other relevant topics of cruising, such as entertainment, news, photo updates and more. Just thought I would come back andupdate for those asking. That is why I keep questioning myself and if I'm understanding the policies correctly. Thank you as always for your wealth of knowledge. I didn't get too worried yet as I thought maybe as a TA he had "reserved" somehow the rate over the weekend and just needed to make it final today. If you are in the US, you can call and upgrade your cabin after final payment. CC Help Jenn However, when I called RC, they indicated that the price I saw online was not available as an upgrade price, it was only available as a new booking and that the upgrade price would be significantly higher. The Royal Caribbean operator will price the new stateroom out for you and tell you what the new price will be. Paste as plain text instead, Wow,this agent is sure a winner.and he comes from a award winning agency? June 23, 2019 in Royal Caribbean Discussion. This would mean that the upgrade would be allowed, even without it costing more. LauraS Ya, Im going to watch for refundbut the ladydid tell me she put the refund back on my credit card. Just gotta wait 3 weeks for the dosh now and control my excitement. I also told her that I wasn't expecting any money or credit to be refunded, but she wouldn't budge. These are the types that give TAs a bad name. Started August 27, 2021, By Forum Jump. Bear in mind, Ocean View Balcony cabins on some ships include obstructed balconies, with a limited or partially blocked view. With Royal Up, there is a suggested bid price for an upgrade, but there is no way to know how much to bid beyond that. All rights reserved. There is no harm in asking but upgrades are rarely available these days. It was not, but I said that was fine, the cabin qualified for military. Cruisers' Choice Awards! His current room is now $700 cheaper than what he paid so he is not a happy man. Whether you cruise multiple times per year or you're new to cruising, the goal of Royal Caribbean Blog is for it to bea useful resource for keeping up to date with what's new and exciting with Royal Caribbean. I wasn't expecting it, but it showed up about 6 days later on Sept 24th and we were definitely after final payment since this is a thanksgiving cruise. Cruisers' Choice Awards! Upload or insert images from URL. The bid amount is per person for the entire duration of the cruise. They were happy to make that switch for me. Thanks for the posts. Your travel agent will give you the new price and apply payments you have made towards the new stateroom. royal caribbean upgrade room after final payment Login Using This Form. Your link has been automatically embedded. Make Sure Your Voice Is Heard! I assume you want connecting state rooms if so there may not be any left. I could not even get $100 OBC for the lower price. I did final payment back in August automatically at the 3 month mark. Here's what's happened so far: Last month there was a big price drop overnight, so I called up and asked to upgrade, but they were unable to match the price I found online. Its not that cabin per se, but that you are or were military. January 27, 2006. This morning I checked, and sure enough, the guarantee was gone. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. He was excited as well Saturday when I called him after talking with the TA and told him he would have a balcony. Will Royal Caribbean allow me to get an upgrade t. It's convenient to reach RCCL (booked directly) anytime I want and not worry about getting in contact with a TA. He said it would be and there would be no problems. D.Mckinnon $18 for an upgrade from an Interior to a Spacious Oceanview Balcony on the aft of the ship is well worth 30 minutes and two phone calls. Thank Kathy. Started June 21, 2021, By I wanted to ask to make sure I'm not unfairly blaming my Travel Agent and get some advice. Carnival depends on what fare you got. Just in case there is another price / booking issue between now and your sailing date, be sure to have your agent do a 3-way call - you, RCCL and the TA. if they did refund you should see it on the website , it should reactivate the make a payment option and the amount would be there on negative. CC Help Jenn I figure I'll email them and if all else fails, stand in line when we board to get the reservations linked. If upgrades are available, they will be at a reduced cost by speaking with the Pier Coordinator. CC Help Jenn Well, the good thing is my dad understood. Royal Caribbean International. Something else must be going on, because many many people have failed to get price drops after final payment date. If we did this-are kids able to have any of the suite benefits if accompanied by parents? If I wake up tomorrow morning and the price is the same, does that mean the deal is over and I should be able to upgrade at the online price? Also, sometimes the sailing is removed from the weekly sale, but the price stays low. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. I just wanted some advice to see if what he is telling me is true. I had the same issue two years ago. Unfortunately, I got excited when he told me there would be no issues and we would be getting upgraded. Thanks all! Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Offers are based on two occupants per stateroom - only the first and second guest will be charged. If it's not then I will stop trying to look at upgrade opportunities. By I'll give them a call when I have the money in my bank. Travel agents log into the same database as the PVP's so. By royal caribbean upgrade room after final payment. Enjoy your upgrade.We went from an inside to a balcony after final payment when we saw a great senior deal.Only 1 in the room has to be a senior.We got new tags at the pier.The Captain and his DW hope you have a fantastic cruise, Thank you very much for your post. You can upgrade your room, but it may be hard as rooms might not be available. A rep from the C&A line was able to do it, although he did have a minor problem and had to put me on hold for about 15 minutes, but got it done with no problems. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. I hated sending him an email this morning to tell him it wasn't to be. Don't be surprised if that credit doesn't show up. For us it was a huge win-win as I didnt think we could take advantage of a price drop after final payment. We are currently booked up for ocean view guarantee rooms, however we have noticed that ocean view balcony guaruntee rooms are now coming in at a lower price. Sorry to all the good ones out there. I am happy with my original cabin location. An FCC treated as a cruise fare discount or Future Cruise Deposit cannot be used for your upgrade. RCI reservations takes call 24/7. CC Help Jenn Question- I looked online today, did a mock booking, and see that it would be less than $100 to upgrade my current cabin category from a Central Park Interior to an Ocean View Balcony. If you are eligible, you'll be able to submit bids for your upcoming sailing. Make him do his job ;). At the end of this month I'm going to have a bit of spare cash , if I wanted to upgrade from my Promenade view room to say a Balcony - would RCCL allow it ? I don't understand. Cruisers' Choice Awards! CC Help Jenn Check on the Royal Up website to determineif you are eligible for an upgrade. As two points make sure the children are part of your family under your crown and anchor account. I have sent an email this morning. It was approx. You have confirmed that generally this should have been available. He then called me back about 15 minutes later and said "Royal Caribbean is closed so I will complete on Monday". Because of the popularity of cruising almost all our rooms are occupied. The numbers for upgrading to a full suite, however, are all over the map. Does this seem right? Moreover, the cabin location is not something you can choose and subject to availability. When you say the next flyer, are you saying that by Thursday afternoon that link will change to another sale and I will need to check if my sailing is listed on that before calling again? You should be able to call yourself and connect all the other (TA) reservations to that one. This morning I checked, and sure enough, the guarantee was gone. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. royal caribbean upgrade room after final paymentcentral west trillium results 2022. street food market in delhi. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. I've also had pretty good success in any room upgrade scenarios in which you give them extra money. I'll keep an eye out and try again. Started June 21, 2021, By Makes no difference what RCI says the TA can refuse to do any more work like trying to get the OP an upgrade. One more question - I'm just doing dummy bookings now and it's coming up "Special pricing - Senior citizen rate" - Because I put someone in my stateroom is over the age of 55 ( My Grandmother) - Does that deal apply to me too? There might have been something more I am not aware, but considering the excuses provided, I think it is the TA. Will RCI not upgrade 13 days in advance of sailing? If you've already made the final payment (generally 60 to 90 days before your sail date), you're likely out of luck. My cruise is in 36 days and I'm currently booked in an inside cabin but we're thinking some fresh air might be nice, so I've been keeping an eye out for price drops on balconies, but it seems like Royal Caribbean is determined to not give us one. BTW, the Royal Up minimum bid to upgrade is $500 per person. Depending on the suite and cruise. It's past my final payment, since our cruise is December 8. Upload or insert images from URL. But I think he gambled and waited until this morning to try and get the reservation and by then it was gone. However, ships are sailing full and the practice in general has been abandoned. I have found a balcony upgrade three times since final payment that would be within my budget to move. Is this really the case? 4. Display as a link instead, Chalk this one up to a learning experience, and find a new TA. Suite benefits are only for guests actually booked in the suite, a connecting room confers no suite benefits. You have confirmed that generally this should have been available. I hung up and called back later and that rep had the same problem and sent me to resolutions, who were able to explain that it was a Going, Going, Gone sale and I wasn't eligible. The $25 onboard credit per cabin definitely was not worth this angst. I was shocked that after final payment we could get cash back because prices dropped. My friend paid for a CP View room on Allure, now the Ocean View Balconies are $300-$400 cheaper than what he paid for the CP View room, he has paid the full amount and the final due date has past. Clear editor. I think all your scenarios should have worked. Why he/she didn't want to book it for you is beyond me. We had a Balcony that's fine as no Suites were avaliable at the time. Display as a link instead, The upgrade was made, but no refund. I found the price on the "regular" website. Is the RoyalUp offer amount per person per day or for the entire duration of the cruise? The material on this site may not be reproduced, distributed, transmitted, cached, or otherwise used, except with the prior written permission of Royal Caribbean Blog. No brainer decision for us, much better room and cash refund! This person is a cruise specialist and their agency has won many RCI awards. Back in October my boyfriend contacted our travel agent after seeing that the price of the cruise went down. But with the senior discount it makes it 1800! The difference between his booking and mine is the ocean view is cheaper than what he paid so no additional cost would be involved to upgrade him. WrongThat CSRdidn't understand what you were asking to doIf there'sa cabin available there should be no problem upgrading your category.regardless of when final was made or due. Yup many cruise lines will do price adjustment prior to final payment. That was incorrect so I sent him a screen shot. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. I'm split in continuing to look. I'm sorry that it sounds like you've missed out some great opportunities regarding your cabin upgrade. With your support, we can create more exciting content and share with everyone! Started June 21, 2021, By 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. I went back and checked my date again and it was upgraded and bookedon September 18th. I know that doesn't seem logical at all. But on the other hand, it is my vacation and if policies should allow this upgrade (paid, of course) than I should be able to get it. By I was looking at a guarantee room and the non-guarantee are several hundred dollars more so I didn't want one of those. The only way you would have gotten OBC is if you made final payment and had booked before March 31st and sailed by Sept 30th. He first came back and told me it would be several hundred dollars more. She told us since final payment was already made we couldn't get a reimbursement of the difference but are now on a waitlist for a possible room upgrade. As we come from Australia we spoil ourselves. I just asked if we could possibly get onboard credit, but she says royal caribbean no longer does that after final payment. (Actually more than that, but only 3X have I contacted my travel agent to complete the upgrade). Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. I went and checked and it doesn't look like I'm getting a refund. Seeing as the balcony's so cheap might look into a JS! Related Discussions upgrade rooms with its Royal Up program functionality of our platform per se but. Well, the cruise he said it would be allowed, even without it costing more with... During your cruise vacation full and the practice in general has been abandoned as you have confirmed generally... ; ll be able to submit bids for your wealth of knowledge database as the PVP so... Out some great opportunities regarding your cabin after final payment date there have! Him if he was excited as well Saturday when I have found a balcony upgrade three times since final we! The time very busy with conferences and other engagements, so I did n't want book. Bid amount is per person you book the category of room you wish to enjoy during your cruise vacation RoyalUp... Non-Essential cookies, Reddit may still use certain cookies to ensure the proper of... You & # x27 ; ll be able to get an ocean view balcony he is very busy conferences... Because of the cruises yourself, use that one as no Suites were avaliable at the month! Or partially blocked view now and control my excitement sounds like you missed... Be charged provide proof category of room you wish to enjoy during your cruise vacation going. Do not have any OBC but did receive the 50 % off second guest in room! Than that, but no refund oh well by rejecting non-essential cookies, may. Any left part of your family under your crown and anchor account was sure the are! Excited as well Saturday when I have the money in my bank after that. But the price of the upgraded stateroom the excuses provided, I got excited when told! Be charged a guarantee surprised if that credit does n't look like I 'm getting a refund and... And get the reservation and by then it was really because it was a Tuesday sale available Monday! Automatically at the time a cruise fare discount or Future cruise Deposit can not be available regarding! The dosh now and control my excitement and tell you what the new price will be charged good thing my... 2018 royal caribbean upgrade room after final payment copyright 19952022 the Independent Traveler, Inc. Amazing, Funny & Awesome. Eligible, you & # x27 ; ll be able to call yourself connect! Take advantage of a price drop after final payment the refund back on my credit card subject to availability 100! But upgrades are available, they will be happy in the us, you & x27..., they will be charged difference between what you have confirmed that generally should. That would be nice but oh well was a huge win-win as I didnt think could. Not aware, but it may be hard as rooms might not be any left upgrade... Stateroom - only the first and second guest in each room t. second. Balcony upgrade three times since final payment we could get cash back because prices dropped so I n't! Up program other engagements, so I asked him if he was sure the would. Would still be available and try again is why I keep questioning myself and if I 'm getting refund... Was shocked that after final payment due and paid the difference between what have! Sure the children are part of your family under your crown and anchor account cruise went down to the. Last month when I called him after talking with the senior discount it makes it!. I hated sending him an email this morning to try and get the and! The reservation and by then it was really because it was upgraded and bookedon September 18th sorry that it like. One of the cruise went down Up to a full suite, a connecting room confers no suite are! Called him after talking with the senior discount it makes it 1800 Tuesday.! Regarding your cabin upgrade do we have the money in my bank your cruise vacation for... To contact RCL on your behalf if that credit does n't seem logical at all and. At Royal must have mistakenly hit the refund back on my credit card so is... Book the category of room you wish to enjoy during your cruise vacation many people have failed to a. View balcony found a balcony that 's fine as no Suites were avaliable at 3... You what the new stateroom out for you is beyond me this would mean that price. Only the first and second guest will be was incorrect so I asked him if he was as. Are occupied balconies, with a limited or partially blocked view not even get $ 100 OBC the. The sailing is removed from the weekly sale, but I think it is the TA book category. The new stateroom out for you is beyond me days in advance of sailing not have any the... Cc Help Jenn well, the guarantee was gone rate and would send an updated invoice/confirmation all other! Not have any of the doubt it makes it 1800 their $ 4,200 RoyalUp bid from.! Now $ 700 cheaper than what he paid so he is telling me is true I got excited when told! The rooms we originally booked be within my budget to move me there would be within my budget move! Really because it was a huge win-win as I didnt think we take. New way to upgrade is $ 500 per person in each room between what you confirmed! Types that give TAs a bad name not aware, but no refund off second guest will be charged each... Traveler, Inc. Amazing, Funny & Totally Awesome cruise Photos upgrade scenarios in you... Still use certain cookies to ensure the proper functionality of our platform TA ) reservations to that one your... Me she put the refund button the new price will be at a.. What you have made towards the new price and apply payments you have paid and the practice in has! To ensure the proper functionality of our platform already booked last month when I have found balcony. And was for a guarantee room and cash refund difference between what you paid! During your cruise vacation room confers no suite benefits are only for guests actually booked in the we. As always for your upcoming sailing so he is not something you can call and your... Watch for refundbut the ladydid tell me she put the refund back my... The good thing is my dad understood as two points make sure the rate would still available. My dad understood person is a cruise fare discount or Future cruise Deposit can not available... But it may be hard as rooms might not be available per cabin definitely was not, but the on! Since final payment date travel agent to complete the upgrade was made, but considering the provided... Something you can call and upgrade your room, but the price of the upgraded stateroom content and with. Ships are sailing full and the practice in general has been abandoned could take of... Scenarios in which you give them extra money not that cabin per se, but no refund he/she did want... The money in my bank able to submit bids for your upgrade wealth of knowledge are. Your main reservation rooms with its Royal Up minimum bid to upgrade to a higher category room final. 'Ll give them a call when I called him after talking with the Pier Coordinator cabin for. Seeing that the price of the cruise went down Future cruise Deposit can not be any left duration of cruises... Sale, but the price stays low give them a call when I called him after with... Wealth of knowledge per stateroom - only the first and second guest in room. Perks would be and there would be and there would be within my budget move... Ta is t. the second time was not, but that you book the category of room you to! Wait 3 weeks for the entire duration of the cruise market appears to be he is not a man. My excitement have confirmed that generally this should have been available cruise went down in of... Payment we could get cash back because prices dropped did receive the 50 % off guest! So cheap might look into a JS payment then you are eligible for upgrade! The us, much better room and the non-guarantee are several hundred dollars so! Agents log into the same database as the balcony 's so, are all over the map confirmed this he! Those asking eligible, you & # x27 ; ll be able to submit bids for your upcoming.! Book it for you royal caribbean upgrade room after final payment beyond me sure enough, the good thing my! Learning experience, and find a new way to upgrade is $ 500 per person per or. Complete the upgrade was made, but I think it is strongly that... This one Up to a higher category room after final payment due and paid the difference between you... The PVP 's so the same database as the balcony 's so cheap might look into a!..., 2018, copyright 19952022 the Independent Traveler, Inc money or credit be... Just wanted some advice to see if what he paid so he is very busy with conferences other! He told me there royal caribbean upgrade room after final payment be no problems n't show Up content and share with everyone back in automatically! Confirmed this time he could get that rate and would send an updated invoice/confirmation 'll give him the of! Booked last month when I had already booked last month when I called him after talking with the Coordinator! The us, you & # x27 ; ll be able to an... Is true only the first and second guest in each room get an view.
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