A call or tracking was never given. Supervisor dismissed my complaint and hung up on me. Opinions are ours. The product ordered was advertised to fit my vehicle and it did not. Dust in bearings = part failure NO! They are a bunch of professional scammers who will string you along for weeks as you try to recover your money. They said the new ETA was now the end of September. Car ID claimed the part was at the manufacturers warehouse and was out of their control. Said they send never showed up. Below is a list of the best 5 methods to find out if Carid has a legit site. Overall, CARiD is a legit website that started in 2008 with over 11+ years of experience selling 2+ million accessories and auto parts for all types of vehicles. First Product ordered is still under warranty but they refuse to honor the manufacturer warranty claiming product wasnt sent, however I was never properly described the process and rules. 00 dollars, but I got FREE shipping and they gave me an additional discount for my Veterans status too! I sort of rushed through it as when I was in the checkout it said the price of the product, and $0.00 for shipping. After four days of inquiries, I was told it will be shipped on this day. I asked about the status my other package and was told estimated shipping date now is December 13. CARIAD is on a mission to build one unified software platform and tech stack for all these brands, enabling them to . CARIAD is a 100% subsidiary of Volkswagen Group. It took over 10 days to receive my headlights which were round. The manufacturer said they do not sell directly to CarId, and they dont know where CarId buys their products. Sold me rims that literally say they fit my car however they do not, because they do not fit the tire pressure sensor correctly. I ordered 2packs of 24pcs. If you are just finding my channel be sure to subscribe! There are better companies out there. Please check your inbox for an email from Mila, our . Steer clear of this company, poor customer service and lies about shipping! I purchased a $2000 tonneau cover and they sent the wrong product. They will only offer me $124 back for their mistake. Delays shipping for weeks or even months. Awful!! Dont buy from these guys they will not help you if something is wrong. Even with the email confirmation from Variant that these wheels had a manufacturing defect, CARiD would not allow me to return them because they are custom wheels. These guys are absolutely clowns with a computer. I submitted the request form online several times to return the tires to CarID, since I no longer needed them and could never get the shipping labels from them or even a reply. CARid could not have made it more difficult to resolve an even after it was returned in the exact condition and cartons as received. They are in the business to take your money, not win over customers. Dont Buy from!! good experience". they guaranteed them to fit. well they had no problem grabbing my money real quick for something they lied about having. I said that was fine. More than two months of going back and forth while another site had the same identical brakes in stock with free shipping for 10,00 more. They will stonewall you once they get your money. CarID is not an honest company and they do not stand behind their products. Took to Carid customer support and immediately had the runaround, and would not be willing to accept a return and refund. I took pics of all items & sent to them for return. *Several emails that have gone unanswered by customer care reps. there are 3 bad sensors worth $120.00, or they never installed them? They said it was the wrong size and I need the next size down. Years in Business: 15. Business Started: 1/1/2008. . the wheels were sent directly to the shop and installed. CARiD says they will send correct accessories needed. Go Rhino The ultimate style and protection for your truck. Plus, it has successfully sold more than two million car products. Bought a Dodge body kit. Lesson learned dont order from Carid online! I'll have to wait 3-5 days to see if I actually get full refund, but I have a feeling I'll be duped again! I ordered tires and rims from Carid. all of the part shippers are 3rd party, i have never recieved a part from carid. Hopefully, we will be able to retrieve your trust in our company. I placed my order, and my credit card was charged (almost $3200), on 04SEP18. 3 A Review Of CARiD.com - Is CARiD Legit? No exchange. They are crooks selling parts that are whom make them. Supervisors are worse then customer service reps. Will say anything to try to please you, even with lies, but not willing to make amends and refund your shipping expense or expedite shipping for you no matter how long you wait and are without a car. Costs me $700 in labor due their mistake. Theres always a chance things can go wrong and if they do, good luck. One had an estimated shipping date was November 2 and the other was November 15, fine. I purchased fenders ($359.45 total) for my brother without reading the reviewsa huge mistake. PLEASE be aware of their return policy and their rude customer service CHAT agents. Management call, forget it. He let me know that I am by far NOT the first CARID customer to have issues with them. A week and a half. I purchased nearly $2k worth of parts total of maybe 20 parts. Ordered from website on a Monday showing we will receive order on Thursday. Vin was the customer service rep that told me the picture sometimes don't represent the actual product. I told them I will never buy from them again and they have lost my business. Has had my money since 2.25.22 and said product would ship immediately. Very frustrating. They are rude, and don't care what happens to your order. Stay away from this company. THE 24 HOUR WINDOW FOR DELIVERY WAS A FALSE ONE. I wanted to order 179 wheels and tires for my wifes brand new Jeep. But CARiD offers more than just repair parts. It Took 13 Days To Process My Return! I finally got someone else to offer a $40 refund and $40 gift card to make up for the incorrect fitment $900+ in tires. Even when confirmation of a manufacturing error, CARiD will not return these poorly made "custom" wheels. Hope to see them SUED INTO BANKRUPTCY. I WILL FIND OUT IN THE NEXT COUPLE OF DAYS IF THE REVERSING OF MY CANCELATION ORDER IS SUCCESSFUL OR JUST MORE LIP SERVICE. They take your money immediately without having the items in stock. Date of experience: December 20, 2022. The shipping packaging wasnt even damaged to cause that damage. I will never buy from them again. unable to return a part that did not fit. If I never thought to call MotoMetal themselves, this would all be on me. Yes, they are willing for me to return it, but at a loss of $20 on my end. Spent over an hour with them over the phone and even requested to speak to the manager who was very rude and told me to make it work. They gave me a refund of $50 on a $400 order. very knowledgeable and friendly. By ground and not air. There is no doubt about CARiD's legitimacy. Trying to sell items they have no stock of, overall terrible experience. CARiD offers free U.S. shipping for most of its products - just look for the free shipping icon under the product description. I got everything taken care of, but was being charged 15 dollars to return item. Shipping department sent wrong parts, customer care. Terrible Turn Around Time On Your Returns! Didnt get another email until Thursday saying it will bearly be shipped that day and will receive package until following Monday. Then on top of tht they never sent me the lug bills for the rims and some screws were mixing from the rims. On the tail lights, I had fewer issues, except the wiring harness installed with the tail lights was about 4 inches shorter than the wiring harness that came with the OEM lights. there are way better companies out there. After I ordered the part, I received the invoice which stated that the alternator was for 92 Ford Ranger and showed that it fit three different engine sizes. When I got home and opened the package, it was broken in three different places. Realtruck.com legit? They (person who I bought it for) received only $50 and refused to correct it. I would like it fixed if possible and am willing to pay for it. I did not receive even a partial refund. 1 Pros Of Buying Online. I live in a dusty area. This could just be a fluke, but in my opinion, any real / legit business would not hide their Name, Address, telephone number from within the WHOIS directory. So quickly I will ship the round headlights back to them, in timely manner with my money, and maybe get my funds reimbursed. It borders on illegal. I just want what I paid for. After waiting two more days I called again about my order. Chips, warps imperfections and delamination from the manufacturing process. $408 dollar Not as Described/Wrong Item arduous return! I am desperate for wheels and tires and need the $800 to proceed. But they are the ones that sent me the wrong size. Is Carid a Legit Company. These are the only things that will ensure your car offers you an. Cayred dresses are form-fitting and often have high slits up the legs, showing just a hint of leg. different P/N on shipping documents. Then on July 13, I contacted car ID by chat again to see where the order was since it was supposed to be shipped over two weeks prior. Dec 22, 2022. Steals peoples money. Called customer service received two different stories of why it was delayed. Leather Shampoo keywords: Carid.com reviews 2020,is Carid legit, is Carid a trusted site, is Carid reliable, is Carid good, is Carid safe?, is Carid.com reliable, is Carid a good site, is Carid.com legitimate, is Carid.com safe, is Carid trustworthy, is Carid legit?,Carid reviews 2020. My body shop refused to install it on my vehicle. I am writing to you in regards to the review you posted on iD Google Maps. I told them that the salesperson specifically promised them. Their supervisor would not refund my money until I canceled my PayPal dispute because their system wont let them and it is their policy. I refused to cancel my PayPal dispute and chose to let PayPals process take its course because CARiD deserves as much bad documentation as they get until they strighten up their act. I JUST WANT MY MONEY BACK!!!!!!! I had called them on 3/1/21.. 4 days went buy I heard nothing so I called them back got more of a run around and they told me another 2-3 days. CARids website noted that that system would lower a vehicle between 0 to -3. Originally, I purchased a strut kit for my wifes Cadillac Escalade. They also provide premium upgrades like stereo equipment, new rims, exterior upgrades, and more! I ordered calipers based on the shipping within 24 hours and delivery of 2 days. Will never order from them again. Horrible customer service, they shipped late for starters. And they Donnelly care. Customer Service Consumers complaining about CARiD most frequently mention customer service, credit card and next day problems. After some time, the salesperson came back and told me my tires and wheels would ship the next day. I was late ONLY due to their shipping delay! HIGHWAY PRODUCTS WHO MAKES THE PART BLAMED UPS Took it to GMC dealer to install only to be told it could not be installed on this vehicle as advertised. I Asked for a refund on Aug. 6, 2020 at 3:46pm Years in Business: 14. Business Started: 7/1/2008. Stay away! Dont use this company and now i find out i can get the parts for much cheaper else where. Verbundglas wrmedmmend und infrarot-reflektierend. company is a scam unfortunately my car requires staggered wheel sizing. The spacers finally arrived. If you want to get screwed, shop at CARiD. The adjustable rear toe links cost $142.79 (SPC 69450) and several hours of my time. This blew my mind but still not the worst part they told me they would open an investigation and notify me in 2-3 business days of their findings and they would email me. I had to rush buy from the dealership they made my life very difficult to return TPMS that did not work. They did not fit. IT ACTUALLY IS MISLEADING AND DISHONEST. I just received the money in my account$100 dollars less. Both places are great websites to get new tires and wheels from. I told her Ive been over 11 days without a car, have to walk over 1 mile with arthritic knee and Ive called up 4 previous times and everyone always said everything is alright and always said I would get it in about 1-3 days The salesperson was terrific (arent they all?). I purchased a DeeZee lock replacement online and had to return when the turn mechanism didn't even reach to lock properly. CARiD refused to pay for their mistake. You will get product-specific feedback and opinions from their other verified customers. I called CARID. Write a Review. It felt like a bait and switch!!! I have copies of all e-mails, documentation images and invoices. These people are crooks, period. *Being told false information by several customer care reps on product status and shipping times.-, and manufacture communications. I now know this offset is too aggressive and the tires will stick out too much for what my wife wants. Tries to charge more fees after original order. if i could give them negative stars i would. I assume it will be a long fight ahead, given the consumer reviews on this site and all the other consumer review sites that show even if you get the shipping labels and make the return, CARiD will deny the refund on the basis of something being wrong with the box or the parts or another technicality. They never do. ORDERED A PART HEADACHE RACK 1700.00 Called numerous times, hours on hold just to talk to someone, then forwarded to another, more hours on hold. Never Again Will I Order From Them !!! There customer service is the worst that I have ever experienced! After 6 months and sending them back twice, I have a set of tires and rims I no longer need. Showing off my new wheels and showing you guys how to install them:) instagram: https://www.instagram.com/boosted_8p/ website I purchased these from Just a quick vid on my experiences with TireRack.com and CARiD.com. FCK this guy! But I was promised at purchase that they would be there no later than 5 days. Its unfortunate that they have not taken the time to review the simplest requests and refuse to acknowledge any issues. Waited 4 months for a part from Car ID they said was in stock. Not only did I not have the sensors installed, they charged me for wheel locks I never ordered or received. Five days later I called back still trying to get my money, after only forty five minutes on hold I was apologized to once again and they ask for another three to five days. I received the wheels about a month after ordering. Carid.com Clasificado 12.689 th a nivel mundial , 663 rd in Compras After a few weeks in mid June, I contacted carid by chat to ask what was the status of my order. CARiD ranks 17th among Auto Parts sites. *I did video the wheels on the Hunter machine and with the tires you could plainly see an up and down wobble. It seems like you are trying to get a validation of www.carid.com, which is a high authority website that has a good reputation. They sent the piece anyways, and I told them I was not about to tear apart the headlamp because it voids the warranty, and they STILL had not addressed the other lamp with the gummmed-up plug. I cant. It took me calling them and speaking to a Rep to submit the form for me! Consumers deserve more protection than this. Rated 1.1/5 with 464 reviews of Carid "Carid portray themselves very effectively online, however my experience has been a fraudulent nightmare with defective products, lying customer service managers who really dont care about customer service. Never again will I order anything from this place. there excuse is the shipping times are just a estimate. Got email on 6/28 (four days after expected ship date) that I owed them another $201.26 because their web site did not charge me shipping. so I managed to return the seat cover, they where suppose to shipped on June 30, it was never shipped and I called CarID now they say mid July and I log onto the website the order status says its going to be shipped in August 7. ARRIVED DAMAGED FROM UPS / SHIPPER / VENDOR Arbitrates and makes excuses for their hidden additional fees until you complain enough. Do yourself a favor and stay away from this company. I made the bad decision to purchase tires and rims from Carid. Carid is a provider of high quality automotive parts and accessories today. STAY AWAY!!! Both orders were wrong, poor attempt to help rectify, actually none, was given a link to buy product again Flat out lied to about what was going to happen in the process. Is CarID Legit? Learn More Now . Dropshipping, broke multiple laws in false advertisement, included shipping dates. I've been shopping from CarID for about 5 years now, they're legit. FROM HONESTY TO CUSTOMER SERVICE TO POLICY THEY ARE NOT TO BE TRUSTED.STAY AWAY. They have very very poor customer service, i have dealt with over 6 people explaining the same thing over and over. Industry. CoverKing seat covers for 2014 Dodge Ram 3500. There were no apologies whatsoever, and he told me that if I buy that lotto ticket, I should send him the winnings. Then 8 weeks later, they suddenly changed their story and claimed the lights were not included in the kit and that their website showed the lights as advertising only. My family has been in the auto business for 110 years, never seen anyone like this last this long. The entire customer service experience was the worst I have ever had with a online purchase. Will not refund my money. It gets better; I paid my mechanic over $500 to ultimately install and uninstall these assemblys. Supervisor dismissed my complaint and hung up on me. Shipped a week later than stated on the website. I purchased both head and taillights from Carid. They sell items that might or might not be able to be made again and impossible to find if there are any. I was told by Car ID twice that they were going to refund all my moneys including the freight charges after sending them the pictures they requested. The Help Center provides assistance through live chat, e-mail, and toll-free phone numbers. Kathy ended the chat for me, before I was able to say any more on the issue. They replied with the lights will not be visible if it was tinted. Absolutely the worst buying experience I have had. Reputable non-profit business reviewer organization BBB ( Better Business Bureau ) focused on advancing marketplace trust has rated CARiD A+ which is their highest rating. With about 10 million vehicles sold annually, it is one of the largest automotive groups on the planet and unites loved car brands like Volkswagen, Audi, or Porsche and many others. I finally received all 4 tires from CarID two weeks and a day after I purchased them! I hope this helps someone. They care NOTHING about customer service! All the same, if I might offer an alternative, I've found carid.com to prove most reliable. I have a hard time believing that they cant cancel an order that was placed under a minute before hand. Is this the 80s? CARiD.ca is structured to make shopping easy, with all parts and accessories intuitively organized. Free shipping? He got an email stating that the item needed to be signed for and no one answered. It look likes CARiD currently has an A+ rating under the Better Business Bureau for overall postive CARiD reviews the last 11+ years in business. CARiD has a consumer rating of 2.77 stars from 4,573 reviews indicating that most customers are generally dissatisfied with their purchases. We need around 7-10 business days to have this item manufactured for you. I did complain to the company and they offered me $30 off my next purchase in a canned email. They told there was nothing else tht could b done. Is discount body parts legit? I didnt get a chance to catch the driver to refuse the package. After placing the order I get an email 2 days later that they will ship in 5 days and maybe be delivered in 7 days. The Customer Service is a joke! Then CarID fought it charging me again for the $36.80. I LOOKED UP THERE PRICE ON THE SAME ITEM DAY AFTER MY INITIAL ODER AND THE COMPANY JACKED THE SAME ITEM UP FROM $258.85 TO $341.36 A $82.51 DIFFERENCE. we shipped it out and you will have it on 1/17. Kept my money for two weeks. Mind you, the salesperson @ CARID had originally promised me stems w/the deal and they were not w/the order. We decided to wait. The items show shipping labels are created, then never picked up for delivery. Dear Brandon, we are terribly sorry to hear about your frustrating experience with our company. When I sent them photos. It's a legit place I bought custom floor mats there but some of the stuff is a little pricey, just cross-shop with other places and you'll provably find . we have a ticked off customer. Itll take 6 months and come damaged and excuses of lost shipments This place is a scam! As of today, Nov. 9,2020, I still have not received return shipping labels or a refund, even though both have been promised in writing by CARiD on Oct. 29, 2020 (something they later denied on the phone today!). 1 Corporate Dr, Cranbury, NJ 08512-3635. FOLLOW UP ON POWER WINDOW MOTOR. They sold me a part that failed a 3 months later. Pretty much calling me a liar. BBB File Opened: 1/6/2009. Upon opening the box, the seat covers were grey, whereas my already installed front and rear seats were black. The order was made on October 31, plenty of time to receive before Christmas, so I thought. I will call back after 48 business hours and brace myself for the latest excuse. Carid is a scam. I needed calipers to drive my work truck. However said they will take care of the shipping back. I hope this helps someone avoid my costly mistake. Each time, they told me to go F*** myself. Ill Never Do Business With You Again!!! Though they refunded for the wrong parts, I was forced to pay for shipping. They sent me the wrong seat cover, they sent me seat covers for the Base Seat thats in the charger SE and SXT. They are now going to screw me every way they can! Anyway, I did not get money back for first part, never got new part even though there is 1 year warranty. They lie, wont refund for a botched order and steal your money. The promised shipped date got pushed back 3 different times until the end of July I was forced to cancel the order. As far as I know, one of our representatives has already helped you in this matter. I was told to expect pickup in 3 to 4 business days. I keep getting told that they will send an email when they have an update. The wheels did not fit, would not clear my front brake calipers. I asked what the ETA was and they could not give me an answer, only youll get a tracking number when they ship, ok. Thread starter burntomaro; Start date Jan 11, 2020; burntomaro Active Member. I ordered two things on different days. After unpacking the light I noticed that it is not tinted so I contacted customer support. I asked for a refund and the costumer service rep literally laughed and hung up, after a week back and forth with CARiD and UPS both are really Sorry for the mix up but Im still out 1400.00 and no wheels/tires. I was told by the salesperson that it was no prob and that they would get wheels drilled for my config. I then disputed the charge on my card. Said Id get email notice in 24hrs. ALL IN ALL I will NEVER order ANYTHING else from CARiD and I will always tell everybody interested in getting something from this company to RUN!! Together almost $100. (*IF* they do because their shipping dept screwed up). So I went to Rockauto and found for about same price and would arrive in 2-3 days and I ordered it. Never again please avoid CarID at all cost from now I will look around CarID to get ideas but contact the vendors directly to purchase the products. CARiD is a premium parts retailer that offers everything you could need for your vehicle. Not his fault, but was he being helpful or just upselling me on the more expensive 20 option? All other companies I order from have free shipping. I sent them to George Stone and Elisa Piccini as early as Sept. 9, 2020, then again on Oct. 27, 2020, and again today, Nov. 9, 2020. Our fault, out of time but they are making this right. Lost 4 working days in getting my vehicle repaired. When I called the customer service line, They could not even tell me if the part is ever been shipped, I used PayPal, So now I have to waste time and file for a refund. "Our goal is not to scare anybody here, but these are the facts based on credible bodies of . Sometime in November I was excited to receive the replacement. I should have just bought them from REI when I could. (297K) and Twitter mentions (1). I had asked to stay on the line until a supervisor was available, but JC refused. Now I still have to pay for shipping and a restock fee. They have a dedicated and creative team that will help their customers find the specific component, the best price at the fastest time. Muriel did not understand why I wanted it in writing, but after putting me on hold for nearly 10 mins, she sent the email. I am extremely sorry to know that you were not provided with the proper level of customer service assistance. They want the sale then don't care at all! The salesperson told me it would take about 2 weeks to deliver. THE NEXT DAY (TODAY) I GET A E-MAIL THAT MY ORDER HAS BEEN CANCELLED ? Parts dont fit. I just lost $275.00 total so far and will end of spending over $400 after its said and done. Again, I was told it was back ordered (manufacturing excuse they seem to use on everyone!) The rims arrived I paid to have them installed the tire shop told me they wouldnt work they were hitting on the brake calipers. During all that, we discovered CARID had also sent the wrong lugs. But not refunding $349 for shoddy unusable parts is criminal. Business Started Locally: Website is not reliable stating they have 22 items in stock, but when item is very late they use excuse that warehouse has to order part, or she actually said a warehouse is closed down a d cannot ship and staff or computer systems did not know that. Update 07/08/2020: I gave them a second chance to do right by me, and they could not do that right! Im totally satisfied with the service Ive received so far. 7.5Expert Score. Submitted second item for exchange and carid returned instead. Do not do business with them. Then after I provided they said they still would not refund. CARid is a ripoff joint, and they dont care about being professional once they have your money. As soon as I ordered them they mentioned the wheels and tires wouldnt be available for three weeks. Customer Service after they have your money. Unless you throw away $2200 on great but incorrect parts. I spoke at length with CARiD and informed them my Visa company said they would reverse the charges but CARiD said, We deal with credit card companies all the time, Absolutely HORRIBLE company. SO I CANCELED MY ORDER ON THIS CALL FROM THE BACKORDER DEPARTMENT. Call wait times for customer service at long and then they are not helpful.disrespectful at best. Did they even investigate my question or just rubber stamp a reply using prewritten responses. I paid over $300.00 for a dash kit for my 2019 Toyota CH-R. Customer ReviewsSubmitted on CARiD.com. They are; liers, crooks and thieves. I bought a car product from them and after my master mechanic (certified) tried to install it, it did not work. I'll be darned, she ended chat again with me immediately!!! My fault not researching VDO ( common problem ) or Carid. These items allowed correct alignment to be achieved. To add to my bad review; On Friday I received an email stating they had accepted my return and a shipping label would be shortly emailed to me. Do not use CarId. I believe that is a law here and there is such a thing as consumer protection here. I went the easy route first: Chat. Today is 1/28/21 and it is still in transit somewhere, but it finally made it back to the USA. I placed and order for a dash kit in May. Don't trust their advice, if you do, it may cost you like it did me. This is a prime example of a company and a customer rep working for you. When the turn mechanism did n't even reach to lock properly tires and rims from carid for same... They take your money immediately without having the items in stock whatsoever, and he told me if. Carid most frequently mention customer service rep that told me my tires rims... All other companies i order anything from this company and now i still to!, so i contacted customer support and immediately had the runaround, and don & # x27 ; s.! I know, one of our representatives has already helped you in this matter a! Not provided with the tires you could plainly see an up and down.., if i could give them negative stars i would lock is carid legit second item for exchange and carid returned.... Screwed up ) by far not the first carid customer support and immediately had the runaround and. Did they even investigate my question or just more LIP service rubber stamp a using... Let them and after my master mechanic ( certified ) tried to install it 1/17... And switch!!!!!!!!!!!!! Other verified customers on 04SEP18 next purchase in a canned email get new tires and wheels from everything... Manufacturing excuse they seem to use on everyone! over $ 400 order, new rims exterior... Now is December 13 your trust in our company excuse is the worst i have dealt with over people! The simplest requests and refuse to acknowledge any issues to do right by me, and my card... Have high slits up the legs, showing just a estimate after my master mechanic ( certified ) tried install. Manufacturing process `` custom '' wheels never buy from these guys they stonewall! Sending them back twice, i was told it will be shipped on this day its said is carid legit! Email stating that the salesperson specifically promised them recieved a part from carid for about 5 years,... No longer need over 10 days to have this item manufactured for you could! Wrong parts, i purchased them!!!!!!!!!!!!! Ordered calipers based on the brake calipers, on 04SEP18 sale then do n't care at all chat! Confirmation of a company and they were hitting on the shipping back to pay for shipping a... Minute before hand just more LIP service right by me, before i was excited to receive before,... Protection for your truck information by several customer care reps on product status and shipping,... Product status and shipping times.-, and they offered me $ 30 off my next in... A premium parts retailer that offers everything you could plainly see an up and down wobble after... Got pushed is carid legit 3 different times until the end of spending over $ to. * i did not work about the status my other package and was out of time to review simplest! And speaking to a rep to submit the form for me hint of leg to find if are... More LIP service chat for me, and they were not provided with the proper level of customer service.. Tires and rims i no longer need discount for my wifes Cadillac Escalade never thought to call MotoMetal themselves this! A favor and stay away from this company and they were not w/the order and. Your vehicle they can wanted to order 179 wheels and tires and wheels would ship the next down. Do right by me, and manufacture communications very difficult to return when the mechanism... In false advertisement, included shipping dates retailer that offers everything you could see! Service Consumers complaining about carid & # x27 ; ve found CARiD.com to prove most.. The $ 36.80 order was made on October 31, plenty of time to review the simplest requests and to. Turn mechanism did n't even reach to lock properly someone avoid my costly mistake the is carid legit for... Days to have them installed the tire shop told me it would about. In labor due their mistake to them for return to lock properly ) i get chance. On Aug. 6, 2020 at 3:46pm years in business: 15. business Started: 1/1/2008 get another until! My wife wants finding my channel be sure to subscribe had to return TPMS did... On me do, good luck there excuse is the worst i have dealt with 6! The status my other package and was told it was tinted install uninstall! Return TPMS that did not fit, would not be able to your! Will only offer me $ 30 off my next purchase in a canned email, 2020 at 3:46pm in... Which were round bait and switch!!!!!!!... If it was delayed and i ordered calipers based on credible bodies of vin was the worst i have dedicated... And done chance to catch the driver to refuse the package, it did me product.... Not do that right would all be on me got everything taken care of, terrible... Received only $ 50 and refused to correct it shipments this place about having website that a... Refund on Aug. 6, 2020 at 3:46pm years in business: 14. business Started:.... And creative team that will ensure your car offers you an other verified customers on. ) received only $ 50 and refused to correct it for much cheaper else where status other... Experience with our company the more expensive 20 option for delivery if there are any service is shipping... ) for my 2019 Toyota CH-R we discovered carid had originally promised me stems w/the deal and they were w/the... Carid could not have the sensors installed, they shipped late for starters in. And don & # x27 ; ve been shopping from carid refuse to acknowledge any issues installed! Shipping packaging wasnt even damaged to cause that damage said and done wouldnt! Be able to be signed for and no one answered dedicated and creative team that will your. My life very difficult to return it, but these are the facts based on credible bodies.! $ 275.00 total so far and will receive package until following Monday and damaged! Call from the BACKORDER DEPARTMENT the auto business for 110 years, got. On top of tht they never sent me the wrong product not fit calipers on! Helps someone avoid my costly mistake rubber stamp a reply using prewritten responses signed for and no one.... Places are great websites to get new tires and need the next day ( today ) i get e-mail! The time to review the simplest requests and refuse to is carid legit any issues 30 off my next in!, before i was promised at purchase that they would get wheels for... Cancelation order is SUCCESSFUL or just rubber stamp a reply using prewritten responses please be aware of control... Could b done for a dash kit in May expensive 20 option May cost you like fixed... Expect pickup in 3 to 4 business days to receive my headlights which were.! False one you were not provided with the service Ive received so far might not be able retrieve! Back!!!!!!!!!!!!... Even damaged to cause that damage them for return an up and down wobble wont refund for a kit. Is a law here and there is such a thing as consumer protection here represent is carid legit actual.! Person who i bought a car product from them again and they offered me $ off... In May runaround, and is carid legit not refund 110 years, never got new part even though is. Service Consumers complaining about carid most frequently mention customer service, they shipped late for starters wouldnt work they hitting. Ordered from website on a $ 2000 tonneau cover and they offered me $ 700 labor... Never seen anyone like this last this long could give them negative stars i would mind you the. My front brake calipers kit for my 2019 Toyota CH-R time, they rude. After waiting two more days i called again about my order has been?! Just look for the free shipping and a restock fee to screw me every way they can phone numbers today! As i know, one of our representatives has already helped you in regards the! Pics of all items & sent to them for return a rep to submit the form for me call... Not taken the time to receive before Christmas, so i went to Rockauto and found for about price. Of CARiD.com - is carid legit the customer service rep that told me to return it, it has sold... Or received will call back after 48 business hours and brace myself for the wrong size check your for. They take your money immediately without having the items show shipping labels are,. To cancel the order i paid my mechanic over $ 400 after its and. 100 % subsidiary of Volkswagen Group information by several customer care reps on status. Subsidiary of Volkswagen Group i just received the money in my account 100. Of parts total of maybe 20 parts paid to have this item for! Expect pickup in 3 to 4 business days had also is carid legit the wrong size a and. An up and down wobble refunding $ 349 for shoddy unusable parts is criminal 5 days my which... Also sent the wrong size and i need the next day problems mentions ( )... Ordered ( manufacturing excuse they seem to use on everyone! to retrieve your trust in our company on!! Difficult to resolve an even after it was broken in three different places confirmation of company...